– Our rolled prints are always sent in recycled, and recyclable, shipping tubes. – Our acrylic gallery prints are mounted on recycled aluminium subframes. – Our mount boards are from traceable, certified, FSC sources, sent to us locally to our studio. – Our frames are made from FSC and PEFC certified wood, found in ethically managed, sustainable forests. – Our print deliveries are shipped with Carbon Neutral couriers who ensure they treat our planet well. – Our travels are carbon offset with initiatives around the world. We want to share those incredible moments with you, in the most responsible way possible, but while we can’t fix the planet’s problems on our own, we know we can do our bit to help… A return postage label will be provided to return the damaged item back to us.Paul has spent his life exploring the planet to bring together a collection of moments that will be with you forever.īut throughout those journeys, he’s also one of the few people to have seen first-hand the levels of dramatic change that our planet is undergoing, and the devastating effects that short-term thinking has on our only home. We do not refund damaged items, a replacement will be offered. We will then supply a replacement at no cost to you. If items are damaged during shipping please contact us immediately via email within 24 hours of receiving the product and provide photo’s of the damage along with packaging. When shipping large fragile items there is the possibility of damage, thankfully due to considerable protective packaging this is a very rare occurrence for us. Shipping costs are non-refundable and return postage is the responsibility of the customer. Lower value items such as small posters and decals are also made to order but can be returned for store credit but not for cash refunds. Please choose carefully and make sure you are happy with your choice before purchasing. Therefore, we do not accept returns based on change of mind. If you need your order by a certain date please get in touch to discuss the options.Īll 41 Orchard products are custom made to order according to the design, size and framing options you choose we are unable to return these items back into stock as it’s unlikely another customer will choose the same options as you. During peak delivery times (Nov- Dec) or due to unforeseen circumstances there may be delay’s with shipping providers. The above times are a guide only and not a guarantee your order will arrive within a set time frame. Alternatively you can select 'authority to leave' at checkout to have your package left at your door. If you are not home at the time of delivery, a card will be left with instructions for re-delivery. You will receive a shipping email with tracking information when your order is dispatched. Depending on your location, under normal circumstances your order will arrive within 2-5 working days from the date of dispatch for metro areas and longer for rural. Orders are shipped via Fastway Couriers or Australia Post from our factory in Geelong Victoria. Wallpaper : Dispatch in 4-10 working days Unframed Prints : Dispatch in 1-5 working daysįramed Prints : Dispatch in 4-10 working daysĬanvas Prints : Dispatch in 4-10 working days Wall Decals : Dispatch in 2-3 working days All our products are made to order and have different production times.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |